Returns And Refunds Policy
We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.
At wudhead, we want you to be delighted with your purchase. Our Refund Policy reflects our commitment to customer satisfaction and compliance with applicable laws and regulations.
Return Period
You may return items within 90 days of the purchase date. After this period, unfortunately, we cannot offer a refund or exchange.
Condition of Items
To be eligible for a refund, items must be unused, unworn, and in the same condition as received. They must also be in the original packaging with all tags attached.
Non-Refundable Items
Certain items are non-refundable, including gift cards, sale items marked as “Final Sale,” and personalized or customized items.
Initiating a Refund
To request a refund, please contact our Customer Support team at support@wudhead.com. Provide your order number and a brief explanation of the reason for the refund. Our team will guide you through the process.
Inspection and Approval
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. We reserve the right to deny a refund if the item does not meet our criteria.
Refund Method
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Customer Responsibility
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective item. In such cases, we will provide a prepaid return shipping label.
Cancellation
You can cancel your order before your item is shipped. Please contact us at support@wudhead.com when you want to cancel your order.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Customer Support:-24/7-
Email: support@wudhead.com
Phone: +1 207 776 7089
Address: 15018 Maurine Cove Ln, Odessa, FL 33556, USA